**Do not ship any items back to us until you have submitted a return request and we have advised you on how to proceed.
In the event that you receive a faulty item please submit a return request within 48 hours of receiving your order. Do not install any faulty product/s. We will not offer any compensation for the installation or removal of faulty items.
Faulty item resolutions are dependent on the product/s supplier.
For items designed, manufactured, branded and/or supplied by a third-party business we will contact the supplier and proceed as per their instructions and in line with their return policies. We are at the mercy of the suppliers and whilst we will always work towards providing a satisfactory resolution for all parties, we cannot guarantee this. Jacksons 4×4 Accessories is not required to provide any sort of resolution if the response from a third-party company is unsatisfactory.
It is your responsibility to be familiar with third party companies’ policies before purchasing one of their products through our website.
By using our website, you agree and understand this policy.
Ready to proceed with your return? Before sending any items back to us please submit your return request here and our team will advise you how to proceed.